Testimonials

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Providing Calgary and area with Superb Custom Basement Renovations

Don’t take our word for it, listen to our customers!

To continuing serving you and all our customers with a hassle free renovation experience, we want to hear from you. If you would like to submit a testimonial or feedback, please submit your review below. We can’t wait to hear from you.

  • The Basement Project That Went As Promised

    “Highly recommend Supercrew. I have already recommended them to three of our friends. Advantages: Clear estimate, great personalized service (thanks Brian, Nathan and JP), they truely want to make the experience a positive one – no matter how “specific” our requests get a times, love the on line “Builder Trend” program to monitor project from home, on cost, on schedule. We were very satisfied (and a bit surprised) how smoothly things went. Disadvantages: can’t really think of anything. Really can’t say enough good things. – See more at: http://old.supercrew.ca/testimonials#sthash.2ftzM0Ph.dpuf”

    Mike – May 19, 2013
    Customer Location: Tuscany, Calgary

  • Well Done & Thank You

    “Supercrew was one among 6 companies that we started collecting quotes from, to finish our basement. The differentiation that Nathan brought was apparent from that early a stage in the process. We went with his team and have been glad about that decision till date. Many of the testimonials on this page aptly describe the professionalism and quality with which his team delivers, so we will not repeat that facet of their work. What we have valued the most during this time is the relationship we have built with Nathan – it has been over a year since he delivered a beautifully completed basement, but even today he is the first that we turn to when it comes to any guidance about home improvements. His constant checking-in to see how things are with the home, his dropping by to attend to even the smallest of things are examples of aspects that go beyond transactional value.

    We wish his family and team the best of everything in life.”

    Hema & Srikant – May 11, 2013
    Customer Location: Cougar Ridge, Calgary

  • Outstanding service and results!!!

    “We thought that renovating our basement was going to be a nightmare but with Supercrew Projects it was a completely amazing experience. They are professional, experienced, provide prompt and excellent service, clean, fast and on-time!! I recommend them extensively and I will hire them again for my next renovation project.”

    Claudia A. - Dec 14, 2012
    Customer Location: Garrison Woods, Calgary

  • A Late but Great Review

    “This testimonial is a year and a half late, but we’ve been so busy enjoying our new basement that there wasn’t time to write! Thank you Brian, Nathan, and every one of the subcontractors that came through our house during the 3-month project. The group of professionals that worked on our basement were polite and gracious, even to the point of answering questions from 2 curious teenagers (and their parents), and smiling when music practise happened!

    We went from having a cold cement hole at the bottom of our stairwell (in a house over 50 years old), to an insulated and beautifully functional second home. We have thoroughly enjoyed the newly designed and finished space. Everything was done with precision and within a very tight time frame. Having gone from the fear of being one of the renovation “horror stories” that we’ve all heard about, through the marvelous transformation we saw happen, we’ve been throwing Supercrew’s name around to anyone who happens to even say the word renovation.

    Thanks again guys.”

    Dave and Dianne - Jul 03, 2012
    Customer Location: Charleswood, Calgary

  • Great Job

    Supercrew were recommended by good friends, we’re happy to report they remain our good friends. Brian, Nathan, JP and the rest of the crew were really easy to work with. They were very accommodating to our requests and worked hard to make an unusual bathroom layout work for us. The basement development went really well and we’re pleased with the quality of the work. The cleaning lady was a pleasant surprise. Thanks guys!

    Brian & Diana - Apr 29, 2012
    Customer Location: Rural Cochrane

  • Family Friendly Company

    “As parents to two young children and three dogs, we were nervous about completing our basement. How would the kids nap? Where would the dogs go while the crew was working? How much chaos would ensue during the build that would disrupt our lives?!

    The answers? Our children napped daily through all of the construction process because the crew was quiet enough that they could sleep. The crew was patient with our dogs as they came in and out daily and there was no more chaos in our lives than normal!

    Supercrew was hands down a cut above all of the competition. We had taken the time before choosing a contractor to research a few companies; Supercrew being one of them. From our very first meeting with Brain we were impressed. When the competition sat at our table with us trying to pressure us into their version of what our basement should be, Brain listened to us and met our needs. While the competition insisted on cutting corners without telling us, Brain explained everything about what Supercrew would be doing, how they would do it and why they did things the way they do. Brain spent the time in the beginning reassuring us, meeting our needs for a floor plan and really making sure that we were confident in our decision. Not once did he pressure us or make us feel under the gun. We felt like we were meeting with a friend.

    Once the job started we were overjoyed to see that Nathan, John-Paul and the rest of the crew were the same type of down-to-earth people as Brain. They were accommodating to us as a family and made sure we were happy all along the way. Our house was not any messier from the construction and we were happy to be able to communicate daily with the tradesmen that were working. Everyone would take the time to show us what they had done and make sure we were happy.

    It was our routine to take our curious little boy down there night after night once we had eaten supper. Because we are very cautious with all that we do we were watching for problems along the way… guess what? We found none. Not one issue.

    Supercrew was not only willing and able to meet every one of our wishes for our basement, but they did it on time, on budget and with nothing but class the whole way. This company is one we will wholeheartedly recommend to everyone we know for any renovation; big or small. We can’t say enough about this wonderful company, from how well it is run to the high quality of workmanship. This is the company everyone should have renovating their homes! We know if we ever need more reno’s or move into a new house, Supercrew will be top of our list!”

    Amanda and Anson - Apr 09, 2012
    Customer Location: Copperfield

  • More Than We Expected

    “We bought our first house which had an undeveloped walkout basement, and after contacting multiple contractors we decided to go with Supercrew Projects. When they came to give us a quote, we had mentioned what we were looking for a basement and they not only gave us multiple choices of what we could do with our budget, but they also suggested things like moving the electrical panel back to be flush with our walls. No other contracting business had ever mentioned this on all the other quotes and so we just assumed it wasn’t possible. But they reassured us it was and it wouldn’t cost an arm and a leg which it didn’t!

    From the initial quote to final signing we were more than impressed by the craftsmanship, professionalism, and prompt delivery of service with all their trades. Not only do they stay on schedule, but they are very pleasant and very tidy. They helped us to envision not only what we wanted in our basement but also what was possible within our budget and they didn’t try to up sell us at all.

    If you are looking for a contracting business with outstanding quality in customer service and products don\’t even think twice about hiring Supercrew Projects! You will NOT be disappointed.

    We would like to thank Brian, Nathan, John-Paul, and all the tradesman that made our dream basement possible! We look forward in enjoying our new basement.”

    Trishia & Tim - Feb 03, 2012
    Customer Location: Evergreen, Calgary

  • Outstanding Work by Supercrew!

    “We contracted Supercrew to conduct a renovation of our basement and we were extremely impressed with Brian, Nathan and the whole crew throughout the entire project!

    This project was delivered exactly as we hoped – within budget, within scope and exactly on time. The quality of the contractor work was outstanding and the attention that Brian provided during the initial assessment, and Nathan provided during the project gave us a huge amount of comfort that we were going to get a basement that met all of our needs. We knew throughout the project exactly what was going on and did not experience a single issue during the entire renovation. The online tools (calendar/schedule of work, online change request approval) were a very nice touch and gave us the flexibility to stay in touch with the project while we were away.

    Not only are Brian and Nathan both extremely professional, you can’t find a nicer couple of folks to work with. First class all the way!

    We would definitely recommend Supercrew to our friends and family and we will be having Brian, Nathan and Supercrew back next year to work on our master bathroom!”

    Marnie and Dan – December 28, 2011
    Customer Location: Tuscany

  • No Regrets

    “Supercrew – A choice I will NEVER regret.

    My wife and I recently purchased a home with an undeveloped basement. We decided we wanted to go all out with the basement and wire the place for a future theatre room, a guest room, a professional grade wine cellar and a full bathroom that includes an oversize steam shower.

    Brian and Nathan kept us in the loop on everything. If we were unsatisfied with something or decided to change direction Brian and Nathan made it their mission to make it right (to be clear, there was nothing that gave us heartburn by any means!). Did we mention that your home will NOT look like a construction site? They clean up every day and they only have a bin on your driveway for the first few DAYS. We held dinner parties over the 8 weeks that we were having our basement developed and there is no way anyone could tell we were having any work done.

    In the end, we have our dream basement. My wife has her dream bathroom and I have a 610 bottle professional wine cellar that can store Bordeaux wines for 25 years. People always say that you’ll never extract the money you put into your basement renovations – I disagree. My house is now complete and I know I will easily get more than I paid to get the renovations done – substantially more.

    If you’re looking for the cheapest price, you’re wasting your time. If you’re looking for top quality work, the option to customize layouts, and above all a high level of customer service then Supercrew is your team.”

    The Patel Family - Jul 28, 2011
    Customer Location: Chaparral

  • Thank You

    We would like to give our sincere appreciation to all of the efforts of you and your team in finishing our basement.

    The work was done on schedule, on budget and with minimal disruption to our household. The tradespeople were all friendly, patient and respectful to our family and home. We were impressed by the level of skill and detail given in each stage of the project. Our basement is better than we imagined and we are so excited to use our new space. We will recommend Supercrew to our friends and family and will contact you for any future projects.”

    Keira and Ivan – July 25, 2011
    Customer Location: Discovery Ridge

  • Exceptionally Clean and Very Friendly

    “It is will a great deal of pleasure that we have the opportunity to thank Brian / Supercrew Projects Inc.

    Brian / Supercrew had carried out renovations on my son’s home and had done a tremendous job, and he recommended Brian / Supercrew Projects Inc to us.

    I am a person living with a disability and require a wheel chair in order to function, so in the early summer of 2009 as we began to search for a new Condo, Brian was exceptional, during the search we would find a place that we might be interested in, he would join us at the possible new purchase condo and we would discuss renovations necessary in order to make the property barrier free. In August of 2009 we acquired a condo and immediately contracted Brian / Supercrew to carry out a variety of renovations in order to make the condo fully functional for myself. We changed out carpeted flooring for tile flooring, we modified the kitchen area changing it from a galley type to a barrier free type with all cupboards and appliances around the perimeter of the kitchen area, we completely changed out the master bathroom relocating the bathroom sink and counters and then removing a jetted tub and shower and replacing them with a roll in shower especially equipped to handle wheel chairs, and we also modified the flooring in the master bedroom to accommodate carpet in part of the room and tile in the remaining part of the room.

    Brian took on this massive task and within a couple short weeks he converted the condo from being extremely restrictive to being fully accessible. He also did this while working with a condominium association that was extremely fussy and overly protective of the building. Brian’s crew had to be exceptionally quite, exceptionally clean and very friendly, at the end of the project we were advised that the condominium association was extremely pleased with the job done and very impressed with Brian and his staff.

    I have already provided Brian’s / Supercrews name to people I work with and I know they will be contacting him in the near future in order that they can get their homes renovated and I know they will enjoy the same pride as we do in our new condo.

    Thanks again Brian for everything.”

    Dale – September 19, 2009
    Customer Location: Midnapore

  • Absolutely Thrilled

    “I was absolutely thrilled with the experience my family had with Supercrew Projects. Our bonus room to bedroom conversion was done on time, within budget, and the quality of work done was fantastic. Brian and Nathan were a pleasure to deal with and treated our home with respect. I’ve recommended them to many friends, family and neighbours and will without a doubt contact them for any future projects.”

    Kari – September 03, 2009
    Customer Location: Somerset

  • Fantastic Job

    “We hired Supercrew Projects in the summer of 2009 to renovate/finish our basement. They did a fantastic job and were wonderful to deal with from beginning to end. Brian, Nathan and all their contractors were friendly, tidy and efficient, a real pleasure to have around. We love our basement and spend many hours there. I recommend Supercrew Projects for any renovation you are considering. We will be contacting them again for a kitchen renovation in the future!”

    Nancy – July 14, 2009
    Customer Location: Mckenzie Towne

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